Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will arrive.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Overnight Shipping: 1 business day (if available)
Delivery times may vary depending on your location and external factors such as carrier delays.
Shipping Locations
We currently ship to:
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All 50 U.S. states
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Select international destinations (additional fees and longer delivery times may apply)
If your country is not listed at checkout, please contact us for assistance.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Delays & Issues
While we strive to deliver your order on time, delays may occur due to weather, carrier issues, or high demand. We are not responsible for delays once the package has been handed to the shipping carrier.
If your order is significantly delayed or lost, please contact us and we’ll do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of delivery with photos (if applicable), and we will resolve the issue as quickly as possible.
Contact Us
If you have any questions about your shipment, feel free to reach out to our customer support team at:
theswansonsmusic@Gmail.com
Thank you for your business!